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Lorena Moscoso, Realtor® · Signature International Real Estate

Lorena Moscoso REAL ESTATE · FLORIDA
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How Lorena Moscoso and Signature International Real Estate collect, use and protect your information on this website.

Last updated: October 22, 2026.

Who we are

This website is operated by Lorena Moscoso, a licensed Florida REALTOR®, with Signature International Real Estate. In this policy, “we” and “us” mean Lorena and the brokerage. You can reach us with the phone number and email shown in the header and footer of every page.

Information we collect

  • Contact requests (listing inquiries, home valuation and relocation forms): your name, email, phone number, financing situation, preferred tour format, property address or the place you are moving from, and your message.
  • Rental applications: your name, contact details, household members, pets and vehicles, current residence and landlord, employer and self-reported gross monthly income, and a typed signature.
  • The consent you give on each form, including the exact wording you agreed to and when.
  • Where you came from: if a link carried campaign tags (utm_source, utm_medium, utm_campaign), the page you landed on and the site that referred you.
  • Technical data our servers record for security: your IP address and request details.

What we do not collect

We never ask for your Social Security or ITIN number, ID scans, pay stubs or bank statements on this website. Identity and credit screening for rentals is done by TransUnion SmartMove on its own website, under its own privacy policy. We only keep the status of your screening (for example, “invited” or “approved”).

How we use it

  • To answer your inquiry, arrange showings and provide the real estate services you asked for.
  • To review and respond to a rental application, and to email you updates about its status.
  • To send you a confirmation of your request, in English or Spanish.
  • To prevent spam and abuse, and to keep the website secure.
  • To understand which links and campaigns bring visitors, so we can improve our marketing.

We do not sell your personal information, and we do not share it for advertising.

Calls and text messages

When you give us your phone number and tick the consent box, you agree that Lorena Moscoso and Signature International Real Estate may contact you by phone, text message and email about your request. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to any text to opt out.

Who we share it with

We use these service providers to run the website. They process data only on our behalf:

  • DigitalOcean, which hosts the website and its database.
  • Cloudflare, which stores listing photos and private backups, and provides the Turnstile spam check shown on our forms.
  • Resend, which delivers our emails to you and to Lorena.
  • Twilio, which may deliver text-message alerts to Lorena when you submit a request.
  • TransUnion SmartMove, if you are invited to screening for a rental. You deal with them directly.

We may also share information with the brokerage, with the property owner for a rental you applied for, with lenders, title companies and other professionals involved in your transaction, and when the law requires it.

Cookies

We use only the cookies the site needs to work: a security cookie that protects forms from forgery, and a session cookie that remembers the campaign tags above and your language. We do not use advertising or analytics cookies. The Cloudflare Turnstile check may set its own technical cookies to tell people from bots.

How long we keep it

We keep inquiries and applications for as long as we need them to serve you, to meet legal and record-keeping obligations for real estate transactions, and to resolve disputes. Database backups are stored in a private bucket and deleted automatically after about 30 days.

How we protect it

The website uses HTTPS, forms are protected against spam and forgery, application data is available only to Lorena in a password-protected admin area, and backups are private. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to see, correct or delete the information you gave us, or to stop contacting you, by calling or emailing us using the details on this site. We will respond within a reasonable time, and we may need to keep some records when the law requires it.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

Contact

Questions about this policy? Call or email Lorena Moscoso using the details in the footer of this page.